How does Ipsos keep my information safe?

Ipsos carried out the interviews for phase 1 of the study.  

Access to your study information by staff at Ipsos is limited to those who need this for the purpose of conducting the study, and to those who keep the system safe. 

Ipsos take information security responsibilities seriously and apply various precautions to ensure your information is protected from loss, theft, or misuse. Security precautions include appropriate physical security of offices and controlled and limited access to computer systems. 

Ipsos have regular internal and external audits of its information security controls and working practices and is accredited to the International Standard for Information Security, ISO 27001. 

All of your personal data used and collected for this study will be stored securely in data centres and servers within the United Kingdom. 

If you take part in a Microsoft Teams interview, the email address that you provide will be processed on Microsoft servers located in the EEA. Your survey responses will NOT be processed or stored on Microsoft servers.  

Ipsos will only retain your study information for a limited amount of time and will delete it at the end of their contract with us. This is anticipated to be in December 2025, though this may be extended.   

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